The Authorised Representatives felt that the home had a caring, homely atmosphere. Everyone was welcoming and the manager and owner were very honest and open with a ‘nothing to hide/help us to improve’ approach.
As part of on-going work with our local partners Voiceability Doncaster, the Local Medical Committee and NHS Doncaster CCG there was a willingness to get involved in developing some videos and information to support people to prepare for dying well
The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care, as new research shows that people in Yorkshire Humber had concerns about their care but didn't raise them
Findings from the Care Quality Commission’s (CQC) national survey of more than 17,600 women who gave birth in February last year show that many had a good experience, including in relation to interactions with staff
Ambassadors bring forward the views of marginalised groups, then work with local services to make sure their comments are considered and taken on board by local health and social care service providers.
Your local Patient Participation Group Network (PPGN) is supported by Healthwatch Doncaster and meets on a regular basis to discuss issues and concerns that affect people using GP services in Doncaster.
Part of the local Healthwatch programme is to carry out Enter and View visits to get a clearer picture of health and social care service provision locally, to help ensure that the people of Doncaster are receiving good quality, accessible care