Enter and View: Thorndene Care Home
The Authorised Representatives felt that the home had a caring, homely atmosphere. Everyone was welcoming and the manager and owner were very honest and open with a ‘nothing to hide/help us to improve’ approach.
Summary of findings
- The Authorised Representatives felt that the home had a caring, homely atmosphere.
- Everyone was welcoming and the manager and owner were very honest and open with a ‘nothing to hide/help us to improve’ approach.
- Interactions between staff and residents were very good.
- The environment was clean and tidy.
Recommendations
- For all staff, review training and awareness of fire evacuation procedures as not everyone was able to explain these to us and add fire procedures to the displayed fire plans.
- Replace residents’ white raised toilet seats with coloured ones that contrast with the white frames and toilets. These would be dementia friendly and facilitate the dignity and independence of those with dementia.
- Remove the dementia friendly staff toilet sign (on the upper floor) or lock the door as this toilet is accessible to residents and does not have an alarm cord.
- Attach security fastenings to all opening windows.
- Review data protection procedures as members of the team were able to see a resident’s information in an open folder on the drugs trolley.
- Be aware of the health and safety implications of unattended items on the staff staircase (accessible by residents) as this was a trip hazard for staff and potentially residents.
Downloads
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