Care Quality Commission State Of Care 2019/20

The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year. This includes the period before the full impact of COVID-19 began to be felt and CQC’s routine inspections were suspended as a result of the pandemic.

Pre-COVID-19, care was generally good, but with little overall improvement and some specific areas of concern.

Since the arrival of COVID-19, all these things remain true, but so much else has changed. In considering the health and care system’s initial response to the pandemic, in order to learn lessons for the future, there are elements to build on – and elements to reassess.