Access to GP Services

The information received by Healthwatch Doncaster and discussions with various stakeholders led to the development of a survey to ascertain the views and opinions of the local population regarding access to all services provided by their GP Practice

Introduction

Access to GP services has been a common theme from patient feedback to Healthwatch Doncaster. Anecdotally we have received comments that access to GP practice is an issue for Doncaster patients, however we had very little direct feedback to form an opinion as to why people have difficulty accessing their GP practice and more importantly, why patients do not always attend. This was the driving force behind the project on Access to GP services

Recommendations

  • Make patients aware of other health and care provision
  • Keeping patients informed about signposting to the most appropriate clinician or service
  • Use of digital and online services to book appointments/request prescriptions

Downloads

If you need this report in a different format, please email [email protected] or call 01302 965450

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